It is frightening but usually safe. Follow these steps and avoid common mistakes.
If you are inside
- Stay calm; the car has several safety systems
- Press the alarm or intercom button
- Call the maintenance company or ask someone to call
- Do not force the doors or try to exit through the roof
If you are outside
Reassure the person inside, call the maintenance company immediately and do not try to get them out yourself; lowering the car needs a trained technician.
Emergency numbers
Modayan’s emergency team is available 24/7: 1852020 – 22251111. In dangerous situations call 112.
Teach your children these rules
Explain to children that the elevator is safe even if it stops, and that they should press the alarm, wait, and never jump inside or play with the doors. A sticker with emergency numbers inside the car and at the entrance saves time when needed.
FAQ
Will the air run out?
No, cars are designed with ventilation openings.
How do I prevent it happening again?
Periodic maintenance and an automatic rescue device for power cuts.
Need help with your project? Contact Modayan Elevators on 1852020 or 22251111, or request a quote on our website.



